Legal

Returns and Refund Policy

Last updated: March 20, 2026

This policy describes return and refund standards for orders handled by Tidefast Limited.

1. Return Window

Standard returns are accepted within the return window shown at checkout. Any market-specific statutory rights remain unaffected.

Returned products must include core components and be in acceptable condition, except where local consumer laws provide broader rights.

Approved refunds are issued to the original payment method. Processing time depends on payment provider and banking rails.

If an item arrives damaged or defective, contact support promptly with order details and photo evidence so remediation can be arranged.