Support Center
Product Care Guide
Cleaning, storage, and handling best practices that protect DreamLink's sensors and fabric.
Daily and weekly care
Use approved pillowcases and keep the sensor surface dry. Light routine care is better than aggressive deep cleaning after buildup accumulates.
- Air the pillow regularly
- Spot-clean fabric promptly using approved methods
- Avoid compressing the pillow under heavy objects when not in use
What to avoid
- Bleach, harsh solvents, or abrasive cleaning tools
- Submerging the pillow unit
- Bending or folding the pillow sharply for storage
- Using non-approved power accessories
Storage and travel
Store the unit flat in a cool, dry place. If you travel with it, use the original packaging or another structure that protects the sensor layer from deep pressure and moisture.
Next Step
Use this guide to choose the right DreamLink
If you are comparing DreamLink after reading this guide, start with the full lineup, then look at DreamLink One Lite for essential sensing, gentle guidance, and a lower-friction starting point. Finish on our science page to understand how sensing and guidance work together.
Compare all DreamLink models
See Lite, Pro, and Ultra side by side before you choose.
Explore DreamLink One Lite
Best fit if you want essential sensing, gentle guidance, and a lower-friction starting point.
Read the science behind DreamLink
Learn how sleep staging, EEG, and closed-loop guidance power the system.
Related Guides
Warranty Coverage
What the DreamLink warranty typically covers, what is excluded, and how to file a claim.
Unboxing Your DreamLink
What is in the box, what each component does, and what to inspect before setup.
Firmware Updates
How DreamLink firmware updates work, when to install them, and how to avoid failed updates.